نموذج الانسحاب

You have 14 calendar days from the date you receive your order to cancel the purchase without having to provide any reason. To do so, simply let us know clearly: you can use the template below or write to us in your own words.

How to send it

Where to return the product: send it, within the 14 days following our notification, to Petsforyou (María Luz Mozo Weisz), Calle Era 85, 49164 Cerezal de Aliste (Zamora), Spain.

Withdrawal form template

(You should only complete and submit this form if you wish to withdraw from the contract)

Attention:
María Luz Mozo Weisz – Petsforyou
Calle Era 85, 49164 Cerezal de Aliste (Zamora), Spain
Email: contacto@petsforyou.es
Phone: +34 646 62 45 42

I hereby notify you/us (*) that I withdraw from/we withdraw from (*) my/our (*) sales contract for the following good/provision of the following service (*):

________________________________________________

Ordered on/received on (*): ____________________

Order number: ____________________

Name of the consumer(s): ____________________

Address of the consumer(s): ____________________

Signature of the consumer(s) (only if this form is submitted on paper): ____________________

Date: ____________________

(*) Strike out what is not applicable.

What happens next

  • We will confirm that we have received your request.
  • We will refund the amount paid, including the initial shipping, by the same payment method, within a maximum of 14 calendar days. We may wait to receive the product, or for you to send us the proof of shipping, before issuing the refund.
  • If you withdraw due to a change of mind, the return shipping costs are your responsibility. If the product arrived damaged, is defective, or is not what you ordered, the return is free and we will tell you how to send it at no cost.

More information in our returns policy.